MarlowVerse

1. Introduction

Welcome to MarlowVerse ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

Register for an account (username, email address, password)
Update your profile (first name, last name, phone number, profile picture)
Make a purchase or subscription (payment information processed by Stripe)
Contact support or communicate with us

User-Generated Content

We collect content you create, upload, or share on the platform, including:

Feed posts, comments, and likes
Music uploads and playlists
Videos and merchandise listings
Messages and support requests

Automatically Collected Information

When you access our platform, we automatically collect certain information, including:

Log data (IP address, browser type, pages visited, time spent)
Device information (device type, operating system)
Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

Provide, operate, and maintain our platform
Process your transactions and manage subscriptions
Send you updates, newsletters, and promotional materials (with your consent)
Respond to your inquiries and provide customer support
Monitor and analyze usage patterns to improve our services
Detect, prevent, and address technical issues or fraudulent activity
Comply with legal obligations and enforce our Terms and Conditions

4. How We Share Your Information

We may share your information with:

Service Providers: Third-party vendors who assist us in operating our platform (e.g., payment processors like Stripe, cloud storage providers like Digital Ocean Spaces)
Artists and Content Creators: Your profile information and interactions may be visible to other users and artists on the platform
Legal Requirements: When required by law, court order, or governmental authority
Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Restriction: Request restriction of processing your information
Data Portability: Request transfer of your data to another service
Withdraw Consent: Withdraw consent for processing where we rely on consent

To exercise these rights, please contact us at the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.

8. Third-Party Links

Our platform may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

9. Children's Privacy

Our platform is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our platform, you consent to such transfers.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: chris@marlowmusik.com
Through our support form on the platform